Staying Ahead in a Technology-Driven Field

Since patient care and well-being is at the center of Rockdale’s mission, attracting the best and brightest clinicians in the region is an important effort for us. Part of distinguishing ourselves from our competitors is providing the resources and advanced technological support clinicians want. In fact, to support this shift, we formed the Information Technology Physician Engagement Group in 2013 to identify exactly what were the technology priorities for our physicians:

  • Improved cellular service
  • Improved physician Wi-Fi
  • Single sign-on access
  • Mobile technology for better efficiency

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Supporting OB with Mobility

The Labor and Delivery department does not boast the most structured of schedules – each mom-to-be’s delivery timeline varies. Obstetricians may have to rush to the hospital for an advanced case, or wait and watch for conditions to change. In either situation, the clinician is frequently not on-site at the hospital, whether it’s because they’re handling office visits at their practices, or because it’s the middle of the night. Having mobile access to patient data to monitor progress provides doctors with the confidence necessary to make care decisions no matter the time or their location.

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Progressing and Engaging to Improve Patient Care

Making quick decisions is important when it comes to cardiology patients – particularly when patient conditions unexpectedly change in the ER or overnight when access to a cardiologist is more limited. Since quality care does not end when the physician leaves the bedside, having the latest and most relevant data easily accessible no matter where the cardiologist is can be critical.

In recent years, cardiologists have relied on faxed or texted pictures of an ECG to help them make decisions, or even other staff members’ verbal descriptions of what they see on the readout. But the quality of this information is inadequate. By the time a fax is sent, it’s outdated. Zooming capabilities for texted images can only do so much. And – though we credit all of our staff for their knowledge – cardiology is a specialty and these doctors may see something on an ECG that might be missed in a verbal update.

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