The Partner Approach to Implementing Change

imagesTechnology is created and designed to make life simpler. For physicians, mobile technology offers the ability to review data more immediately and conveniently. It also helps provide the patient with better, more holistic care. All sounds great, right?

Almost.

Implementing any change in an organization is tricky. It requires effort from all parties involved to transform the “new thing” into “the norm.” Physicians need to see the value of the solution and be encouraged to use it regularly. The vendor needs to tweak its solutions to meet the needs and expectations of the customer. And the customer needs to adopt new workflows to support the technology. It’s a cycle of trust, encouragement and adjustment.

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