As the chief innovation officer of Carle Foundation Hospital, my primary responsibility is to find the best cutting-edge technology to help alleviate our physicians’ biggest pain points. This can seem like a daunting task considering the sheer quantity of technologies being produced by innovative vendors to improve the healthcare industry. I often get asked to define the ‘magic’ behind making the right decision. Ultimately, you simply have to start somewhere. With the trust of leadership and the direct involvement of our system’s physicians, I’ve determined my own process to cut through the noise and find success.
Several different ‘flavors’ of telehealth have developed over the years, with varying degrees of popularity and adoption. Some hospitals have telehealth systems in an emergency room, allowing ER physicians to communicate directly with physicians at another site. Other hospitals have specialty physicians who leverage telehealth visits from one health facility to another.
Telehealth equipment is generally known to be costly and limited. Traditionally, telehealth tools were permanently located in one room and only accessible when that room was available – very similar to the advent of teleconferencing rooms in offices. Unless a mobile cart was available to move from room to room, the telehealth offerings remained limited.