How to Innovate without Losing Control

cioAs the chief innovation officer of Carle Foundation Hospital, my primary responsibility is to find the best cutting-edge technology to help alleviate our physicians’ biggest pain points. This can seem like a daunting task considering the sheer quantity of technologies being produced by innovative vendors to improve the healthcare industry. I often get asked to define the ‘magic’ behind making the right decision. Ultimately, you simply have to start somewhere. With the trust of leadership and the direct involvement of our system’s physicians, I’ve determined my own process to cut through the noise and find success.

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Telehealth: The Key to Improving Physician Workflow and Patient Care

telehealth phoneSeveral different ‘flavors’ of telehealth have developed over the years, with varying degrees of popularity and adoption. Some hospitals have telehealth systems in an emergency room, allowing ER physicians to communicate directly with physicians at another site. Other hospitals have specialty physicians who leverage telehealth visits from one health facility to another.

Telehealth equipment is generally known to be costly and limited. Traditionally, telehealth tools were permanently located in one room and only accessible when that room was available – very similar to the advent of teleconferencing rooms in offices. Unless a mobile cart was available to move from room to room, the telehealth offerings remained limited.

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HIPAA: Helping or Hurting?

HIPAAMuch has changed in the years since HIPAA was first passed into law, not the least of which is the use of mobile technology in healthcare. As a physician, patient, and healthcare technology business leader, I have experienced numerous frustrations and inefficiencies resulting from practices struggling to adhere to the letter of the HIPAA law rather than embracing its spirit.

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Cybersecurity: New Area for Mobile Medical App Compliance, Part 2

A two-part series examining regulatory compliance to raise awareness around cybersecurity risks.

cybersecurity 2The trap many developers – from software architects to programmers to designers – fall into is thinking they know enough about cybersecurity to adequately identify and address the risks, while falsely relying on the underlying OS for protection.

It is important to remember, cyber criminals are professionals diligently working on new ways to exploit networks, mobile phones and applications. Anything connected to the Internet must be assumed to be actively under attack, and even more so if the information within these devices is considered valuable. Reuters reported in 2014 that patient health credentials are 10 to 20 times more valuable than credit card numbers. The reality is that any network connection enabled by an app may introduce new risk.

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Cybersecurity: New Area for Mobile Medical App Compliance, Part 1

A two-part series examining regulatory compliance to raise awareness around cybersecurity risks.

cybersecurity

Regulatory compliance. While this phrase may strike an ominous tone for many traditional mobile app software companies, it is familiar territory for veterans in the mobile medical app space. It is unlikely the software developers behind the first calorie counting app gave regulatory compliance much thought. Applications, after all, have been a source of convenience, entertainment and education for years. However, as mobile apps have grown more integrated and mobile device sensor technology has become more sophisticated, that calorie counting app may be transformed into a tool for treating obesity, diabetes and sleep disorders. Smart software developers have come to realize that mobile medical apps are a way to future profits as well as a benefit to patients.

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Looking Ahead in 2016: More Consumerism and Innovation, Less Gadgets, Still Not Enough Interoperability

consumerismWith a new year just getting started, most realists recognize that for all intents and purposes ACA is here to stay. No matter what discourse has transpired or how the next presidential election turns out, we are down a path of value-based care with no turning back. With that in mind, 2016 will see consumers having no other choice but to get more involved in their healthcare spend. Many more people are now insured, and benefit designs increasingly place more burden on the consumer to understand what’s covered, what’s not, and how best to spend their healthcare dollars. With this backdrop, here are four developments I expect to see: Continue reading

Telehealth Brings Non-Stress Tests to the Home

Non-stress tests (NSTs) are the current standard of care for monitoring high-risk pregnancies. Intended to reduce the risk of stillbirths, these tests are for those who have one or more risk factors, whether they be maternal, fetal or obstetric complications.

Currently, these tests can be very time-consuming for patients. NSTs involve attaching the mother to fetal and contraction monitors to watch the fetal heart rate tracing and uterine activity. However, many rural and remote areas don’t have ready access to NSTs. Consequently, mothers sometimes travel up to several hours each way to get to our facility for their NST appointments once or twice a week. Once they arrive, there’s the usual wait time, the 30-60 minute testing process, plus an additional wait time for the test to be interpreted by a staff member and a clinician. These appointments, on top of any additional prenatal visits the mothers have scheduled, can therefore add up to a considerable amount of time, even for patients who live nearby.

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